Question on Curt Echo Wireless brake control

tjohn

Newbie
In preparation for For an upcoming trip on the Alaska Highway we purchased the Curt Echo wireless brake controller for our 550 Trailer. I am having difficulties establishing a secure consistent connection between the trailer and the brake controller. The issue is not with the initial setup which goes very well . The issue is that the plug wiggles loose after I hit a bump or two in the road and then the connection is broken. I can pull over wiggle the cables a bit and reestablish the connection but it doesn't last long.

Has anybody else experienced this problem and if so how did you solve it? The brake controller attaches quite securely to the tow vehicle so that's not an issue. It's just the trailer Connecting securely to the brake controller. I am thinking about Duck Tape or zip ties but wanted to see if anybody else had already solved the problem more creatively. The trailers seven blade plug is definitely pushed in as far as possible into the brake controller.
 
Thank you both for the information. I solved the problem by putting a new 7 blade plug on the trailer side. For whatever reason the existing one would never seat in deeply enough to engage the "Tab".

I had some challenges finding a new one that would fit properly as well. In case it is helpful to anyone else in the same situation the Bronk 7 blade Product id 51085 is the one that fit correctly for my set up.

After installing the correct trailer side connector everything's been working great with the Echo.
 
I've had the Curt Echo for 5 years and never had a problem with it. But for sure I sometimes have to make sure that tab that @rotus8 mentioned is properly engaged before taking off. Sometimes you think you have it engaged, but you don't.....or at least that has been my experience.
I've also used the Echo for years but due to an injury it's been 18 months since I've towed the trailer. In that time the app has been changed and now I can't get the phone and the Echo to pair through bluetooth. The old app worked flawlessly but reading the reviews of the new one, pairing is a common problem. Any of y'all using the Echo know the solution to this problem?
 
Thus far Pairing with the phone has worked seamlessly. So I've not had to do any troubleshooting on that end. However if I do run into an issue below are the first steps I would try.
  • Delete the app completely and reinstall the latest version
  • On the phone go to Bluetooth settings, find the Echo device and select "Forget this device" then re-pair from scratch
  • Make sure the Echo controller has power
  • Turn phone Bluetooth off and back on before attempting to pair
Does the Echo itself accept firmware updates? That could also be something to explore.
 
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