Well, we've now completely destroyed two REI Alcoves. The first one was kind of expected as I had started setting it up in the side yard in order to make the bungees for rafters and then realized I didn't have the right size of hog rings. I ran off to the store to get some and the afternoon Florida rains came while I was away and completely destroyed the tent. REI in Kennesaw, GA (on the drive up to Necedah) replaced it under warranty and we tried again the evening that we picked up our G.E.M. at the Castle Rock Park. We set it up properly, guyed the four corners and installed 5 bungee rafters on each side of the roof pitch. It rained a lot that night (FANtastic Fan kept closing and opening all night), and around 3AM there was a crash and the Alcove came tumbling down. We took it to the REI in Madison, WI where we discovered that the Manager (Jay) was a jerk. He first tried to tell us that it was "only intended for use as a sun shade and not for use in rain", but I refused to believe him as the website and packaging say nothing like that. Then he tried to shift us into a smaller dome-tent-styled unit that wouldn't fit over the trailer. Then he finally warranty-swapped it after admonishing us that "this is the last time, I won't let you swap it again". Like he's gonna follow us all around the country and warn the other REI managers when we walk in the door?
That having been said, we haven't yet used the third one, not wanting to destroy it by its intended use. Valerie spent a lot of time reading the reviews on the REI website and found one particular one that informed us (that's "us readers", not just me and Valerie) how stupid we are if we let our Alcoves break while in use. Then they go on to point out that there are two tie points in the two centers for the fabric but REI doesn't include the extra two guy lines and stakes. They claim that by using 6 guy lines (and no bungees) they have never had a problem with the weight of rain.
This actually makes a lot of sense to me - I had already figured to try that from seeing the loops in the center of the fabric. A bit of a challenge is that one of the lines will have to be attached over the top of the trailer. I figure I can loop it around the base of the Fan structure. Ot maybe just take a pair of guy lines over the top and tie 'em to the trailer tongue.
And as for the relative stupidity of those who break their Alcoves, I think that all of the credit goes to REI for not providing the two additional guy lines and stakes.