We recently made a trip to Necedah while on a trip. Cary was gone, Betsy wasn't there, but we met Marty and OMG! They COULD NOT have been nicer! All the folks there were so wonderful. We had a problem with our TV and it was replaced, plus some other smaller things, but they hopped on it and had a "get'r done" attitude. They installed my Paper Towel holder in just the right place - I've been carrying it around for a year, afraid to drill holes somewhere that might be wrong. They replaced the gasket around the doors - my side leaked air and Marty said they had a better gasket now, so they replaced both sides. We found that we'd been closing the hatch wrong and had pinched the gasket around the back and a chunk was out of that, so I asked for it to be replaced even though Marty said it wasn't a big deal. To replace the TV they had to take everything out - mattress included. Of course we had our sheets, etc. on the mattress, so when they put everything back together it was better than how we had it!
Marty gave us a tour and I found out the pecking order, so to speak. WE SAW #500 TOO! WOW!!!!!
As we were about to leave, this man that I hadn't seen came out and Bill was talking to him while I was talking to someone else. So I go over and introduce myself and he says, Hi, I'm Craig....THE Craig? OMG! THE MAN....let me take my shoes off...is this holy ground? As we talked I told him that I only had two wishes for things to be different - making the bed was hard and I wished there was a place to plug my iphone by the couch - so he proceeded to show me where the plug was! THEN, he showed us how to make the bed easier! OH THANK YOU, THANK YOU! That was priceless! He gave us some info. on the future CI's, and when we had hooked up and were checking lights, Bill noticed that one of the side lights bulb was out, so Craig ran in, got a bulb, changed it, noticed the bra wasn't fitting the way he wanted, crawled under the CI on the ground, worked it around - it looked fine to me, but oh no, not Craig! He wanted that baby RIGHT! Amazing customer service.
He mentioned next year's CICO, saying it's the 10th anniversary and that we oughta come, but folks - do you know how far it is from Texas to Necedah? I am SO glad we went, but honestly I don't think I can do that drive again. I do all the driving and on the way back I developed severe back pain. We've been back 3 wks. and I've been to several doctors with the pain. Long story short, I've been having muscle spasms due to sitting so long and driving. I'm on the mend via chiropractic care and massage therapy.
Now, whenever anyone talks about Necedah and CI, we'll know what they're talking about and that is priceless! Oh! And we signed the board! ANNNDDDDD....We just paid off MiniMc and SHE'S ALL OURS!
Marty gave us a tour and I found out the pecking order, so to speak. WE SAW #500 TOO! WOW!!!!!
As we were about to leave, this man that I hadn't seen came out and Bill was talking to him while I was talking to someone else. So I go over and introduce myself and he says, Hi, I'm Craig....THE Craig? OMG! THE MAN....let me take my shoes off...is this holy ground? As we talked I told him that I only had two wishes for things to be different - making the bed was hard and I wished there was a place to plug my iphone by the couch - so he proceeded to show me where the plug was! THEN, he showed us how to make the bed easier! OH THANK YOU, THANK YOU! That was priceless! He gave us some info. on the future CI's, and when we had hooked up and were checking lights, Bill noticed that one of the side lights bulb was out, so Craig ran in, got a bulb, changed it, noticed the bra wasn't fitting the way he wanted, crawled under the CI on the ground, worked it around - it looked fine to me, but oh no, not Craig! He wanted that baby RIGHT! Amazing customer service.
He mentioned next year's CICO, saying it's the 10th anniversary and that we oughta come, but folks - do you know how far it is from Texas to Necedah? I am SO glad we went, but honestly I don't think I can do that drive again. I do all the driving and on the way back I developed severe back pain. We've been back 3 wks. and I've been to several doctors with the pain. Long story short, I've been having muscle spasms due to sitting so long and driving. I'm on the mend via chiropractic care and massage therapy.
Now, whenever anyone talks about Necedah and CI, we'll know what they're talking about and that is priceless! Oh! And we signed the board! ANNNDDDDD....We just paid off MiniMc and SHE'S ALL OURS!